Returns & Exhanges

Returns & Exchanges

Refund of original purchase price (not including shipping) will be given upon approved inspection within 2 days of receiving item. 

If item was shipped with free shipping the actual shipping cost will be deducted from the refund issued. 

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Dried bunches, preserved and dried wreaths and arrangements can be returned as long as they arrive in the same condition as I sent them out and in original packaging. Please return in the original packaging within 15 days using an insured service. 

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Custom orders and perishable items are not refundable - refunds are only issued if the item is damaged in shipping. Please remit a photo showing damage - since insurance is included in all shipping charges. 

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Returns will not be accepted for dried flower bunches that have been removed from their packaging or are damaged. 

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Returns will not be accepted for damaged or "used" products. 

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Returns will not be accepted for items damaged while in storage by the customer. 

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Conditions of Return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. 

Return shipping costs are the responsibility of the buyer. A 30% restocking fee will be subtracted from your refund amount. The restocking fee does also apply to returns due to error in customer supplied address and refusal by customs. (This is primarily to recover postage and packaging.)

In cases of seller error (incorrect item, size, or color), contact me within 7 days of receiving your order and I am happy to correct this mistake. Please inspect your order immediately upon arrival in order to contact me within 7 days. Replacements will not be made after this time.

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Questions about your order?

Please contact me if you have any problems with your order.